A product will be applicable for Exchange only where there is a Manufacturing defect / Wrong product is received at customer’s end. The product should have the original packaging and tags intact for being eligible for exchange.
If a customer wants to exchange their product, a written request (with images of the product received) should be raised within 03 days from the date of receipt of the product to the customer on our email social@amson.in
Exchange will only be done post the receipt of the issue product at our end and after due Quality Check of the same. If the product is found to be in working condition without any defect or if a damaged product is received then the same will be shipped back to the customer and no further return/ exchange will be accepted for that product.
In case a product is out of stock at the time of exchange, the customer will be informed about the same in written and a full refund will be issued to the customer for the same.